Strengthening Leadership Identity and Trust - Construction Group

Case Study

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Strengthening Leadership Identity and Trust - Construction Group

How to build a unified, confident and future-ready leadership team.

THIS GLOBAL CONSTRUCTION GROUP HAS MORE THAN 350 YEARS OF HISTORY AND A BOLD AMBITION TO LEAD THE WORLD IN LIGHT AND SUSTAINABLE CONSTRUCTION.

One of its senior leadership teams, responsible for a major global brand, recognised that achieving this vision demanded a step change in how they worked together. Individually talented, they wanted to operate as a unified, confident and future-ready leadership group.

Challenge

The team had strong expertise but lacked shared identity and alignment. Trust was patchy, conversations were polite rather than honest, and cohesion was low enough that performance across the site had begun to decline. Left unresolved, this would have continued to ripple out into their wider teams and weaken the site’s overall effectiveness.

Solution

Over a three-year partnership, Polaris supported the team through a high-performance journey anchored in the Extraordinary Teams framework, grounded in direction, identity and trust. We focused on strengthening human connection as the foundation for courageous leadership. When people understand one another deeply, it becomes easier to have the harder conversations that matter.

Alongside this, we helped the team build confidence in empowering their own people and trusting their downstream leadership groups.

What we did

Multi-year blend of in-person offsites and virtual workshops
Individual leadership story work to deepen connections
Collective work on identity and expectations
Co-creation of a team credo to anchor behavioural commitments
Practical work on courageous conversations
Leadership style diagnostics and group awareness sessions to surface strengths, blind spots and team dynamics
Extension of the development work to the team’s direct line reports to help the shifts cascade effectively

Impact

Site performance has improved significantly and the team is now seen as a standard setter within the wider group. Leaders are working with greater clarity and cohesion, conversations are more honest and productive, and the team is modelling the culture they want their wider organisation to adopt.

The principles and habits developed during this work are now being rolled out across the broader management cohort.

Our Clients Say

“I have over the last couple of years attended workshops led by Polaris, and they were a game changer. Polaris is highly knowledgeable and made complex topics easy to understand. His passion to get his coaching across and use practical examples created an engaging and supportive learning environment for me and my team. One of the most valuable skills as a team we covered was building trust within our team, which has already made a significant impact on our collaboration.

I highly recommend Polaris for future training sessions. Thank you, for the constant support and the hard work that you put into creating the outstanding workshops.”

Senior Leader - Global Construction Group